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SOFTWARE - ERP Ideale 2010

The customer is never left alone

Arti Informatiche provides its clients with services of support and assistance that continuously accompany the operators in carrying out their activities: they can be of conventional type, on-site, that is carried out directly by our staff at the customer's location, or on-line by using new technologies.

These services are centralized by the Helpdesk, which is the main channel of dialogue between Arti Informatiche and its customers; there are inserted all the demands and needs, and their progress is monitored.

Thanks to the technologies of remote assistance, it is also possible to provide immediate support directly into the servers or clients of the company. This ensures speed, immediacy and lower costs of operation and travel.

Smart training

Direct counseling inside the company and Ai Media, e-learning service with multimedia videos

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Maintaining of customizations

The customizations are safe and the training of employees is rapid

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Tracking information

Ideale 2010 follows Ariadne's thread

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Richness of applications content

Ideale2010 is a fully scalable ERP solution that covers over 50 application forms.

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